Everyone wants to assure that their managers and employees are representing the company properly and to the their best advantage. Customers can pick and choose.
Too often dissatisfied customers, patients, clients are turning to sites such as Yelp to voice their opinions. Once that hits the net it is very hard to defend. Often, the business does not know that they are being disparaged and are wondering why revenues are faltering.
Anonymity and the desire to vent is pervasive. Are you sure that your business is not suffering from this social networking phenomenon?
The Protocol and Etiquette School is not a purveyor of "fancy smancy" "la de da" rhetoric. We help business deal with the realities of life and help our clients excel.
Proper etiquette is not just for the big corporations. Training is designed to help your business, your managers and employees present your business in a professional manner that people expect.
How often have you and your family or you and customers met for dinner at a nice restaurant or the local country club and been greeted with "hi guys".... This happens all the time and is a huge turn-off. It happens far more than you may think. Are your people doing this, perhaps unknowingly, as well?
Please contact us. Let's see what we can do to position your business well ahead of your competitors.