The most common culprits when it comes to lack of phone etiquette are teenagers and young adults. Granted adults can be just as annoying.
This is where phone etiquette training comes in handy. This training allows you to learn the basic phone etiquette that should be observed when using a phone. Following are some great tips to help keep those around you happy.
Keep it Short
When you are in public places such as a shopping mall, restaurant, elevator or theater, keep your conversations short or simply do not answer. Move to a private area where your phone conversation does not interfere with the people around you. When you are in a movie theater, playhouse, library, waiting in line at the grocery store or a physicians waiting room for example ensure your cell phone is in silent mode or is switched off.
Avoid talking on your phone while driving. It is very dangerous to multitask on the road as it may cause an accident. Young people think they are invulnerable, they are not. If the call is urgent, stop the car in a safe place then speak. Preferably, if there is not alternative at the moment and the call really is important, have a hands-free way of talking. Talking and driving at the same time not only risks your own life but also risks the lives of others on the road.
Follow Common Courtesies
Ensure your phone is switched off before job interviews, presentations, boardroom meetings or official meetings. Turn it off at any place that requires a quiet atmosphere such as funerals, weddings, courthouse, museum, place of worship, library and other public venues. If you must answer a call, seek the consent of the people around you.
Many phone users often speak loudly without knowing that the microphone in a phone can hear the normal voice tone. We are not living in the 1930's when our our grandparents had to shout to be heard. If the caller does not hear you well, move to a secluded area to receive or make calls. Alternatively, you can use short text messages.
Do not distract others
Some phones, particularly smartphones, usually have bright screens and using them in dark places, such as a movie theater, may be quite distracting. Playing music and watching videos without headphones in public areas should also be avoided. When playing games in public, don’t include loud sound effects. Select a ringtone other than something like loud rap or a brass marching band. Just like answering a call while talking to other people would be considered impolite and rude, focusing on your phone to check email or sports scores in the middle of a conversation is bad phone etiquette.
Proper phone etiquette is all about being considerate of other people and remaining empathetic. Today no one is impressed by you trying to show how important you are. In fact, it is boring. To learn more about phone mannerisms for young adults, enroll for phone etiquette training.
Marcy Breault "Etiquette Training Guru"